A safe holiday at the Alpine Touring Hotel in San Giovanni di Fassa

Our commitment to your peace of mind

Cleaning and sanitising of hotel areas

• Main areas are regularly sanitised with professional antibacterial and antiviral products
• Doors and windows are regularly opened in various parts of the hotel to ensure maximum ventilation
• Hand sanitisers are available throughout the hotel
• Cleaning is carried out separately room by room
• Disinfection of rooms with hydrogen peroxide and other sanitising products before check-in
• Use of PPE (personal protective equipment) such as single-use gloves during cleaning of hotel areas

Kitchen

• Scrupulous standards of hygiene in accordance with measures set out by HACCP (Hazard Analysis Critical Control Points).
• Chefs wear gloves  during food preparation.

Restaurant

• All restaurant areas are regularly sanitised
• Guests occupying different rooms should observe the 1 metre social distancing rule.
• On a daily basis, we are committed to observing the correct protocol with regards to sanitisation .

On arrival

• We will welcome you and provide you with any information you might need. You will be issued with a sanitised magnetic key card for your room which we ask you to hold on to for the duration of your stay.
• Your room will be cleaned and sanitised on a daily basis. However, should you consider it appropriate, you can request that nobody goes into your room and we will provide you with whatever you might need.

During your stay

• Our hospitality is second to none and we are always on hand to offer advice or guidance on anything you might need.

It only remains for us to wish you a safe journey. You will find us here ready to welcome you. See you soon! Massimiliano, Cinzia and